If you are having trouble logging into GlobalSearch look through the following common login issues.
Verify that username and password are correct
Your password cannot contain any of the follow characters and these are illegal password characters.
Quotes ““
spaces
blackslash \
colon :semi colon ;, or the British pound symbol £.
Are you using the correct domain Prefix?
Such as domain\username.
If you aren’t sure if you have a domain you would need to ask your IT.
To check for the domain name and your user name in command prompt enter whoami.
There is no domain in this example. That is my computer name, but it still lists my user name.
3. Is your user account locked out from entering a wrong password too many times?
a. If it is locked out you will need to ask your IT department to unlock your account from active directory.
4. Are you trying to use a user name that is exactly the same as a Square9 user name?
a. You cannot have a user name in active directory that is the same as a Square9 user name. If you do then delete the Square9 user name and try logging in again.