Active Directory Common Issues

Problem

GlobalSearch User Management is slow or unresponsive as a result of an exceeding large Active Directory and the entirety of it trying to be loaded at a single time.

Solution

There is a feature within User Management “User/Group Searching“, that when enabled changes the functionality of the User Management page so it doesn't load the entire AD on browsing. Instead, you can enter a specific user/group name and it will search for users/groups that contain that string.

1. In User Management open the Setting menu indicated by a gear icon ⚙

2. From the second tab “Options“ check the box for “Enable User/Group Searching“

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