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GlobalSearch is a complex program, tying multiple external systems together and relying heavily on Microsoft infrastructure. We run two distinct database systems, integrate seamlessly with Active Directory and a host of 3rd party software and hardware.

As such, the installation process can often times be frustrating and complicated.  We’ve We’ve compiled an article with common installation issues for public and reseller consumption.

Please feel free to consult the Installation Guide for the proper process and prerequisites for your install.

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In the event that the SQL Server Installation fails out on GS Installation, it may have failed out due to permissions set on the database for the database to build its own permissions set. In the event that it can’t do that, you may recieve receive an error like this. This may also be due to the SQL Server and Active Directory existing on the same machine. It is not suggested that SQL and Active Directory exist in the same space, but in the event that this cannot be avoided, follow the steps below.

Fix

During the install, at the Server Configuration, change the Account Name for the Database Engine to NETWORK SERVICE. If NETWORK SERVICE does not work, use NT AUTHORITY\SYSTEM. This will use a preset user to build the database properly.

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