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If you are having trouble logging into GlobalSearch look through the following common login issues.

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Verify that

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username and password

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are correct

Your password cannot contain any of the follow characters and these are illegal password characters.

Quotes ““

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spaces

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blackslash \

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colon :

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semi colon ;, or the British pound symbol £.

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Are you using the correct domain Prefix?

  • Such as domain\username.

  • If you aren’t sure if you have a domain you would need to ask your IT.

  • To check for the domain name and your user name in command prompt enter whoami.

  • There is no domain in this example. That is my computer name, but it still lists my user name.

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3. Is your user account locked out from entering a wrong password too many times?

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