Page Comparison

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GlobalSearch User Management is slow or unresponsive as a result of an exceeding large Active Directory and the entirety of it trying to be loaded at a single time.

Solution

There is a feature within User Management “User/Group Searching“, that when enabled changes the functionality of the User Management page so it doesn't load the entire AD on browsing. Instead, you can enter a specific user/group name and it will search for users/groups that contain that string.

1. In User Management open the Setting menu indicated by a gear icon ⚙

2. From the second tab “Options“ check the box for “Enable User/Group Searching“

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Problem

GlobalSearch User Management Interface is only showing Square 9 Users and groups.

Solution

There is an on by default setting starting with GlobalSearch 6.2.116 that controls this and hides Windows Users and groups. In order to show these you will have to;

Create or update C:\inetpub\wwwroot\Square9Web\UserManagement\config.json

{
  "hideWindowsUsersAndGroups":false
}

Reload the page and you should now be able to view all Windows Users and Groups as expected.

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