Changing Square9 User Passwords

Owned by Stephen Young
Last updated: Jan 12, 2024 by Square 9 Support
1 min read

This article is for changing Square9 user passwords which are internal users for GlobalSearch. This is not for active directory user accounts. That is handled by your internal IT department.

  1. Login as an administrator. If you are a cloud customer this is the Tenantadmin. If you are an on premise customer this is the SSAdministrator.

  2. Select the lock icon and user management.

admin menu drop down.png

  1. Go to the user edit section and click users.

GlobalSearch admin menu edit section.PNG

  1. Select the user and enter a new password for them. Click update. That users password is now updated.



 

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