GlobalCapture Server

GlobalCapture Server

A link to download GlobalCapture can be obtained from the Square 9 Softworks Fulfillment department by contacting them at:

Phone – 203.789.0889

Email – fulfillment@square-9.com

Once the link is sent, it is valid for 14 days. Download the self-extracting installation media to a folder of your choice.

Prior to the installation of GlobalCapture, the logged in account that will perform the installation must have the correct network permissions.  Please review the hardware and software requirements before beginning the installation.

  • Local Install – If you’re doing a local installation and there is no domain on your network, you must be logged into the GlobalCapture server as a local Administrator.


  • Domain Install – If you’re installing onto a domain server, you must log on as a Domain Administrator and have permissions to create users on the Active Directory. and to create databases within your instance of SQL Server. It is recommended that you use a “Domain Admin” during the initial install.


  • Local Install on Domain Server – If your computer is connected to a domain even though the installation is local, logging on as a Domain Administrator is still recommended.


Troubleshooting SQL Server Deployment

Microsoft does not recommend deploying SQL Server on a server configured as a Domain Controller. Since SQL Server is required for the operations of GlobalSearch and GlobalCapture, Square 9 does not recommend this configuration. You can deploy in that fashion if you need to, but if you do so, Square 9 recommends that you first install SQL Server and then install your Square 9 application, following the Square 9 guidelines for deploying to an existing SQL Server instance. Please consult the Microsoft article linked here for additional information.

GlobalCapture Media Extraction

  1. Once the installation media has been downloaded, double-click on it to run the self-extractor.


  2. In the Self-Extractor window, select the location you want the files to go in Select extraction path. The default location is C:\SSMedia\version.


  3. Click OK to proceed with the extraction.
    This may take some time. If the extraction errors out, it is possible that the download has been corrupted or you have run out of disk space. If so, it will need to be downloaded again. Once it has been extracted, proceed with the installation.

Begin Installation

GlobalCapture can be used as a standalone application using the setup.exe file. It is also a requirement for GlobalSearch. If you are installing GlobalCapture as part of a GlobalSearch installation, use the Square 9 Installer to first install GlobalSearch and then GlobalCapture.

Note that after installation, some GlobalCapture features require license registration to function. To do that, there must be an internet connection.

Also note that the process requires one or more system reboots to complete.

Standalone GlobalCapture Installation

  1. From your installation media, navigate to the GCW directory, expand this directory, right-click on setup.exe and select Run as Administrator.


  2. Click Next to start the GlobalCapture installation process using the Installation Wizard. There will be a pause while the installation is processing.

GlobalCapture with GlobalSearch Installation

  1. If the Square 9 Installer is not already open during a GlobalSearch installation, navigate to the installation media, right-click on Square9.Installer.exe file and then select Run as Administrator.


  2. In the Square 9 Installer, click GlobalCapture Setup to begin the Installation Wizard. There will be a pause while the installation is processing.




  3. At the prompt, click Yes.

Installation Wizard

  1. Click Next to start the GlobalCapture installation process using the Installation Wizard. There may be a pause for installation.



File and Web Services Location

  1. For a default installation, in File and Web Service Location click Next.


  2. To change from default locations:


    1. Click Change next to one or more of the following:


      1. Please enter the location you want to place GetSmart. The default location for application files is C:\GetSmart\. If you are installing GlobalCapture as part of a GlobalSearch installation, you may see a message indicating that the GetSmart instance already exists, as it was created for GlobalSearch. Click OK to continue.


      2. Please enter the location you want to place GlobalCapture Engine Installer. The GlobalCapture Engine Installer is the package used to deploy additional processing engines.  The default location is C:\GlobalCaptureEngineStandaloneInstaller\.


      3. Please enter the location you want to place the Template Samples and the Viewer Cache. The default location for samples and cached files is C:\GlobalCapture\.


      4. Please enter the location you want to place the web services. The default location C:\inetpub\wwwroot\.


        File and Web Locations
        File and Web Locations



  3. GlobalCapture uses port 80 by default. You can change that in the website port text box.


  4. Click Next to continue.