Problem
GlobalSearch Extensions is the go-between application that talks to the client and server to allow the use of peripheral hardware or software with the web interface, such as using TWAIN enable scanners to interface with the GlobalCapture Scan Station, or printing documents to a PDF from the web viewer.
There can be issues with GlobalSearch Extensions, however, though most are fairly routine and easily fixable. We've outlined a couple of the most common issues below.
CORS-related error message
Google Chrome <v107
A recent update to Google Chrome and MS Edge introduced an issue where the GlobalSearch Web Client may throw a CORS-related error message when trying to connect to GlobalSearch Extensions. The current workaround is to browse to "chrome://flags" and set the flag "Block insecure private network requests." to "Disabled".
https://developer.chrome.com/blog/private-network-access-update/
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1. Go into your web browser. Google Chrome is this example. Press F12 or go into developer tools.
2. Look for a tab called application. If you don’t see this tab press the double arrow to find it.
3. Go to Storage, local storage, select the name of your computer.
4. You will see on the right the SSL and non SSL port numbers for extensions.
5. You need to update those ports to mark the ports in the extensions menu.
6. To get to the extensions menu go to the bottom right of your screen. Right click on the orange puzzle piece.
7. Select Global Search extensions. It will open in the web browser.
8. My port is 9101, http://localhost:9101/#/appsettings.
9. You can go into settings, Ports and see both ports.
10. If you have updated the ports in your web browser application section and you still can’t try clicking connect here. Then closing out of the web browser and going back in.
11. You should be able to scan now.
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