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When upgrading to GlobalCapture from earlier versions of GlobalSearch that utilize legacy CaptureWorkflow, the Capture Workflow(s) may not have been converted properly, to GlobalCapture workflow(s) upon installation and/or upgrade. As of version 4.5 this is a manual process.  You will need to run the converter through the command line, if you run the executable directly, the conversion will not take place.

The final supported version of this tool for conversion is Global Capture 2.3.X. You should upgrade to Capture 2.3.X or lower for this tool to run correctly. If you have a customer that is upgrading from a significantly older version of Search and Capture it would be suggestible to have a stepped upgrade.

Solution

  1. Move the Square9.CaptureConverter.exe.config file from your C:\Getsmart directory into the C:\GetSmart\CaptureConvert folder
  2. Open Command Prompt as an Administrator and enter command that corresponds to your version:
    1. 4.5.0.109+: cd C:\GetSmart\CaptureConvert (Where C:\GetSmart is your installation directory)
      1. If you are using GlobalCapture 2.1, you must download the latest release update to perform a conversion to 2.1.
    2. Other: cd C:\GetSmart (Where C:\GetSmart is your installation directory)
  3. Then enter the command: Square9.CaptureConverter C:\GetSmart\13 C:\GetSmart\99  (C:\ would be the directory GlobalSearch is installed)
    1. This will start the conversion process. The conversion process will start and may take some time depending on how many Capture Workflows and Zonal OCR templates exist.
    2. The converter will skip over workflows and templates already converted.

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