Batch Portal Connections GlobalCapture 2.4.x and below.

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• If you do not have a matching certificate binding in your list a new one will need to be created. A missing binding would imply some level of permissions issue during the original setup.

• Example:

  • Code Block
    netsh http add sslcert ipport=127.0.0.1:6457 appid={9101a6a3-fcf4-4c57-8831-7683ad0b683a} certhash=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

  • The AppID for BatchPortal should always be {9101a6a3-fcf4-4c57-8831-7683ad0b683a}

• You may need to delete the old SSL certificates in command prompt. This is an example of deleting a certificate in command prompt:

  • netsh http delete sslcert ipport=127.17.0.64:6457

  • you may have a different address.

• Make sure the ssBatchPortal service is stopped and run the following command and Batch Portal should return the thumbprint of the SSL Certificate it just generated:
  

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2. You will notice that the URL addressing on each of these portal is different then their previous 2.4.x and below versions.

3. You user may not be SSAdministrator running the portals. In this case I have my SSAdministrator as my mongo admin for Authentication.

4. If your portals are red check to make sure the password of the admin user is correct. Run service console.

More screenshot examples of 3.x+ batch portals with standard settings.

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If these steps do not resolve your issue, please submit a support request to Square 9’s Software Support team by completing the support request form here: http://www.square-9.com/support

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