Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

There are situations that may arise that require uninstalling GlobalSearch. For example, if the initial installation was done with an account that does not have sufficient privileges to all areas needed, a complete uninstall will need to be performed before the product can be reinstalled. First uninstall GlobalCapture Engines, then uninstall GlobalCapture, and then uninstall GlobalSearch.

 

Warning
titlePossible Data Loss

Uninstalling GlobalSearch will result in permanent loss of data. Please ensure that you have a backup of all of your GlobalSearch databases and files before proceeding with the uninstallation.

...

Stop Services

Before proceeding with the uninstallation of GlobalCaptureto uninstall, it is good practice to make sure that all services are stopped and that all clients are closed. Use the Square 9 Service Console or the normal Windows Services menu.

...