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Info

If your GlobalCapture environment has a lot of templates (50+) you will likely see a big performance improvement from adding Template caching

  1. Navigate to your GlobalCapture Engine directory, by default this is C:\GetSmart\CaptureServices\GlobalCapture_1.

  2. Open GlobalCapture.exe.config in a text editor of your choice

  3. In the <appSettings> section add the following values: 

    Code Block
    <add key="ListTimeout" value="120"></add>
    <add key="EngineAllocationTimeout" value="120"></add>
    <add key="TemplateTimeout" value="120"></add>
    <add key="FieldTimeout" value="720"></add>
    <add key="LicenseTimeout" value="10"></add>


  4. Restart the GlobalCapture_# service, where # is the engine ID.


Info

The timeout values are in minutes, so 720 minutes = 12 hours

  1. Available 2.

4,
  1. 3.0.134. <add key="FieldTimeout" value="720"></add>. Improves SQL call performance for fields.

  2. Available 2.4. GlobalCapture engine config <add key="LicenseTimeout" value="10"></add>. The value is in minutes. They key is used to cache the
    registered license count for registered features. 

  3. Available 2.4.<add key="ListTimeout" value="120"></add>
    Available 2.4.<add key="EngineAllocationTimeout" value="120"></add>
    Available 2.4.<add key="TemplateTimeout" value="120"></add>


Info

If you have multiple Capture Engines this will need to be performed on each one.

GlobalCapture 3.0 Batch Manager Field Caching

With the introduction of the revised Batch Manager interface in GlobalCapture 3.0 some environments may experience long load times when running searches. If you are on at least GC 3.0.105.0 you can add the following setting to C:\inetpub\wwwroot\Square9CaptureAPI\web.config to increase GlobalCapture 3.0 Batch Manager search performance.

Code Block
<add key="FieldTimeout" value="720"></add>

Filter by label (Content by label)
page
showLabelsfalse
max5
spacesS9SKB
showSpacefalse
sortmodified
showSpacetypefalsepage
reversetruetype
labelsglobalcapture field-catalog caching
cqllabel in ( "globalcapture" , "field-catalog" , "caching" ) and type = "page" and space = "S9SKB"labelsglobalcapture field-catalog caching


Page Properties
hiddentrue


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