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2. Add/change the following attributes. If they do not exist, simply copy and paste them from this KB into the web config under the <appsettings> block and set the value to either "True" or "False" (See below)

<appsettings>

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<add key="ViewerDropColor" value="false/true"

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></add>

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<add key="ViewerUseGrayscale" value="false/true"

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></add>

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</appsettings>

• Toggling "ViewerDropColor" to "True" will set the viewer to full black and white for all documents.
• Toggling "ViewerUserGrayscale" to "True" will set the viewer to use grayscale for all documents
• Toggling "False" for both will enable full color in the viewer.

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