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_{Desktop Client Error}

_{Web Client Error}

Solution

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Register the QBXMLRP2e COM component.

1. Navigate to your GlobalSearch installation directory. By default, this is “C:\GetSmart” on the server, or “C:\Program Files (x86)\Common Files\Square9\GetSmart” on a client installation.
2. Inside the “QB_Connector” folder, copy the “qbXMLRP2e.exe” file and paste it to the following directory: “C:\Program Files (x86)\Common Files\Intuit\QuickBooks”.
   1. Note that this must be the “Common Files\Intuit” and not the “Program Files (x86)\Intuit” directory.
3. Open a command prompt as an administrator.
4. Enter the following commands:
   1. cd “C:\Program Files (x86)\Common Files\Intuit\QuickBooks”
   2. qbXMLRP2e.exe /RegServer
   3. dcomcnfg
5. The final command open the Component Service configuration window. Navigate to “Component Services > Computers > My Computer > DCOM Config”
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7. In the list of component objects, locate qbXMLRP2e. Right-click on it and select Properties
8. Under the Security tab, select Customize for all 3 section. For each section, select “Edit…”, add the “Everyone” group and grant it all permissions. Then, click “OK”.
9. Close out of dcomcnfg and the command prompt.

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