Fixing scaling issues on a 4K displayWith the introduction of extremely high resolution displays, the bit depth of our screens has become so high that Microsoft had to implement a Windows Scaling feature to “zoom in” applications so they don’t appear too small to be usable. Because of this scaling implementation, many Windows applications including GlobalSearch LAN, have potential display issues on these devices.
The following steps will let you configure your screen to appear normal by resetting the resolution and scaling to a level that is readable. Before you begin, you should close out of any applications you are running. You will need to logout of Windows during this reconfiguration process.
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If these steps do not resolve your issue, please submit a support request to Square 9’s Software Support team by completing the support request form here: http://www.square-9.com/support