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Ensure that an account is provisioned with full admin rights to the application prior to the removal of the TenantAdmin user. This can be achieved by granting membership to the GS Cloud Admin group.
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Notify support team of the new admin user’s name, support can then request that cloud update the references on the backend of the application as appropriate. |
Standalone GlobalCapture:
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Update GlobalCapture portals with new admin user where appropriate (typically the Square9API portal).
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Notify support team of the new admin user’s name, support can then request that cloud update the references on the backend of the application as appropriate. |