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Info

If your GlobalCapture environment has a lot of templates (50+) you will likely see a big performance improvement from adding Template caching

  1. Navigate to your GlobalCapture Engine directory, by default this is C:\GetSmart\CaptureServices\GlobalCapture_1.

  2. Open GlobalCapture.exe.config in a text editor of your choice

  3. In the <appSettings> section add the following values: 

    Code Block
    <add key="ListTimeout" value="120"></add>
<add key="EngineAllocationTimeout" value="120"></add>
<add key="TemplateTimeout" value="120"></add>
<add key="FieldTimeout" value="720"></add>
<add key="LicenseTimeout" value="10"></add>


  4. Restart the GlobalCapture_# service, where # is the engine ID.


Info

The timeout values are in minutes, so 720 minutes = 12 hours

  1. Available 2.4, GlobalCapture engine config <add key="LicenseTimeout" value="10"></add>. The value is in minutes. They key is used to cache the
    registered license count for registered features. 

  2. Available 2.3.0.134: <add key="FieldTimeout" value="720"></add>. Improves SQL call performance for fields.


Info

If you have multiple Capture Engines this will need to be performed on each one.

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