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| Note |
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Please note: Provisioning and configuring the App Registration in Azure AD falls outside the purview & expertise of Square 9 Software Support. This should be directed to your Local IT and/or a Windows Technician. |
Problem
As of October 2022, Microsoft will completely deprecate basic authentication for mailbox access. Customers using one of these services MUST upgrade their version of GlobalCapture if any workflows import email from one of these sources. Customers will need to be on GlobalCapture 2.4.113 or greater to continue use of these services in conjunction with GlobalCapture.
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Your Azure / Office 365 admin will need to provision a new App Registration for GlobalCapture to authenticate to.
Note that the GlobalCapture App Registration does not need a redirect URI
Your Azure / Office 365 admin will need to set API permissions appropriately for your organization. The App will need to be configured with privileges to read and edit mail messages from any mailbox that participates in a GlobalCapture. API access to all mailboxes would include:
EWS.AccessAsUser.All
full_access_as_appYour Azure / Office 365 admin will need to provide values for the Client ID (Application ID) and Tenant ID (Directory ID).
Your Azure / Office 365 admin will need to create a client secret and provide the value.
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