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Customers who can not or choose not to upgrade GlobalCapture to 2.4.113 or greater can setup mailbox forwarding rules to send messages to a mailbox source that the version of GlobalCapture you are using can authenticate to. |
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There was a mail engine change in 2.4.113 to allow for oAuth. This may result in different inbox import behavior. Such as emails previously moving to the deleted folder will now be permanently deleted from your email inbox. To keep a record of these emails. Copy forward the emails to separate email address for GlobalCapture to import them. The originals will stay in your 1st email account. The 2nd email account will be the workflow email import address. |
Microsoft Resources
If you are looking to control access to specific mailboxes, speak to your admin about application specific policies. This article can also provide some context on access control.
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