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Cloud Bridge allows for connectivity between Square 9’s Cloud Bridge allows for bi-directional accessibility of any customer data, enabling cloud and a customer datasource. Cloud Bridge creates a one way connection from the Square 9 cloud to a customer hosted SQL Server. This enables integrations and data accessibility without the need for complex network configuration, or IT involvement. Cloud Bridge works by establishing and AES-256 encrypted tunnel, effectively bridging the gap between cloud and premise.

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It is important to understand the tunnel path is one way. So Square 9 cloud applications and resources can read and write to the SQL data source, but client side applications WOULD NOT be able to read or write directly to a Square 9 data source over the tunnel.

Some examples of possible use include:

  • Loading data from a customer hosted data source into a GlobalForm on load, or at some later form workflow step.

  • Loading data from a customer hosted data source into GlobalSearch via Data XChange.

  • Writing data collected in a GlobalAction workflow to a SQL Table hosted by the customer.

  • Using a customer hosted data source to feed a Data Lookup Zone in a GlobalCapture.

Note

Warning:
Square 9 discourages the use of Cloud Bridge in environments where the customer does not have a static external IP address. If you have questions or concerns about static IP addresses, please contact support.

Overview

Existing cloud customers looking to leverage data sharing capabilities may request Cloud Bridge Enablement through a request to the Square 9 Software Support team. New customers may indicate a need for Cloud Bridge functionality on their fulfillment request and the feature will be enabled, or Square 9’s Professional Services team may request it on your behalf.

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  1. Ensure you have a Windows Desktop or Server available to install the client app. It is recommend that Cloud Bridge be installed on a server or workstation that is “always on” and remains permanently in the physical location of installation.

  2. Ensure .Net 5 is installed. We recommend the .Net 5.x Desktop Runtime package, found here.

💾 Installation Instructions

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  1. Download the installation media on the computer you are deploying to and ensure the .Net 5.x prerequisite is installed before proceeding.

  2. Extract the installation media to a local folder and run the msi file in the CloudBridgeClient.Installer folder.

  3. Click next through the installation prompts to deploy the software. When finished, you will find the Cloud Bridge application files in “C:\Program Files\Square 9 Softworks\CloudBridge”.

🛠 Configure Cloud Bridge

  1. From the Cloud Bridge application folder (C:\Program Files\Square 9 Softworks\CloudBridge), run the Cloud Bridge client (CloudBridgeClientUI.exe).

  2. The first time you access cloud bridge, you will need to provide configuration details. Specifically, the fully qualified domain name for your GlobalSearch instance and the Cloud Bridge access password provided during the fulfillment process.

    (info) If you cancel the server configuration, or need to change the configuration, click the black Server icon to the right of the Square 9 logo to open the server configuration.

    1. Provide the FQDN in the Server text box of the configuration form. Do not include “https://”. So the Server entry should resemble:
      myinstance.mysquare9.com

    2. Customers looking to add Cloud Bridge to their environment will require a password provided by Square 9’s cloud fulfillment team. Provide that value in the Password text box.

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