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The user credentials authenticating the PDF Snapshot Form Action are incorrect. This can cause inconsistent behavior when attempting to get the snapshot. To correct this user, visit the "Form Actions" tab of the form in question, select the edit tab and revise the "Authorized User" and "Authorized Password" fields to match a valid GlobalForms account that has access to the form submissions you would like to capture as a Snapshot.
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Problem
Snapshots are not updating at each step of the workflow, as a submission escalates through Validation Nodes.
Solutions
Snapshots are only generated for “user triggered” actions. In other words, only when a user clicks the submit button on a form. The PDF Snapshot Action does not fire when forms leave a validation node on a timer action.
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