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Open your MongoDB visualizer of choice and sign in with the Mongo admin username and password you created.
In your MongoDB visualizer, you should see all your databases in the Object Explorer, and expanding each will show you a Users object containing your SSAdministrator user.
For each database (ServiceEngine, PortalSecurity, CaptureWorkflow, etc.) you will want to open a shell by right-clicking on the database. Run the query below replacing "SSAdministrator" and "MySSAdministratorPassword" with the username and password (respectively) for your Square 9 service account.
Code Block language js linenumbers true db.updateUser("SSAdministrator",{pwd:"MySSAdministratorPassword"})
Warning This SSAdministrator user is case sensitive and will need not just the password, but also the username to match exactly to the user set up to run services in the Service Console (i.e., 'SSAdministrator' is not the same as 'ssadministrator' )
- Restart the ssBatchPortal, S9GlobalAction, and GlobalCapture_1 services.
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