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  1. Navigate to your GlobalCapture Engine directory, by default this is C:\GetSmart\CaptureServices\GlobalCapture_1.
  2. Open GlobalCapture.exe.config in a text editor of your choice
  3. In the <appSettings> section add the following values: 

    Code Block
    <add key="ListTimeout" value="120" />
    <add key="EngineAllocationTimeout" value="120" />
    <add key="TemplateTimeout" value="120" />
    <add key="FieldTimeout" value="720" />
    <add key="LicenseTimeout" value="10"></add>


  4. Restart the GlobalCapture_# service, where # is the engine ID.

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Info

The timeout values are in minutes, so 720 minutes = 12 hours

Available 2.4, GlobalCapture engine config <add key="LicenseTimeout" value="10"></add>. The value is in minutes. They key is used to cache the
registered license count for registered features. 


Info

If you have multiple Capture Engines this will need to be performed on each one

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