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| Warning | ||
|---|---|---|
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The Identity Manager's database should be part of a normal SQL backup process. Please ensure all SQL databases are properly backed up, and ensure those back ups are tested. |
It is not recommended that customers interact directly with the data in this database.
- Like all GlobalSearch support applications, the Identity Manager application and supporting files can be found in C:\Program Files\Square 9 Softworks if the default installation path was chosen.
- When upgrading from previous versions, the Identity Manager will automatically migrate existing Square 9 users. what if this doesn't happen? Migrations table in SSMaster will detail user accounts that were migrated in the process. Look specifically for a row with a Name value of RolesToS9IM.
- How can someone log in if the database doesn't exist?
- IM needs to be manually uninstalled if you are trying to uninstall all Square 9 applications from an environment.
- Server's configured for RDS need to be put into install mode, or the IM installation will hang. Refer to the documentation on common installation issues here. This behavior is a problem with Windows Installer chaining, and can also be bypassed by telling the installer to skip the chained installation. Run the GlobalSearch installer with a 'no chaining' option, setup.exe /v"DO_NOT_CHAIN=TRUE", and manually trigger the Identity manager install. Identity Manager is a required service for proper GlobalSearch operations. If the identity manager install is skipped or bypassed, it will need to be installed separately. https://bugzilla.square-9.com/show_bug.cgi?id=11545
- Database context is admin auth.
- S9API is what runs any user migration, delete roles to S9IM and it will kick it.