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  • User – The person whose emails are being controlled (a Workflow sends an email to that user).
    • Users can enable/disable the delegation of their emails, if they have been granted Allow Delegation permission.
    • Users can select recipients of delegated emails if they gave been set as their own Delegation Manager and have been granted Allow Delegation permission.
  • Manager – The person that sets who receives user’s emails when delegation is enabled (the Delegation Manager).
    • Managers can enable/disable delegation for any user for whom they are the assigned Delegation Manager, if they have also been granted Allow Delegation permission.
    • Managers can select recipients for any user for whom they are the assigned Delegation Manager, as long as they have also been granted Allow Delegation permission.
    • Managers can also enable/disable their own delegation (where they are acting as users), as long as they have also been granted Allow Delegation permission.

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