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Ensure that the QuickBooks desktop application is open and you have opened the company file where you are pulling the data to sync. Please note that only one company file can be opened at a time while using QuickSync.
Verbose QB SDK Logging
When additional troubleshooting is needed with the QBXML connector, rather than with QuickBill or QuickSync specifically, it may be helpful to enable verbose logging for the QBXML connector. This can be done by adding the following lines to the file "C:\ProgramData\Intuit\QuickBooks\qbsdk.ini":
| Code Block |
|---|
[Log]
Level=verbose
UnlimitedSize=Y
[Parser]
DumpRequestData=Y
SdkAccelerator=N |
This gives you information such as the QuickBooks executable that it's communicating with and the actual XML data for the request(s) involved. More information about how to enable verbose logging as well as how to read the log are available on the Intuit Developer web site. For PDF snapshots of these pages, please see below.
Click here for PDF Snapshot of QuickBooks Desktop Logging web page as of 5/19/2021
Click here for PDF Snapshot of Understanding QBXML Verbose Logs web page as of 5/19/2021
Other QuickBooks Errors
If you receive an error with an HRESULT error code, it may be an error in QuickBooks connector itself. The Intuit Developer web site has a page that details what the different error codes mean and may help point you in the right direction.
Click here for PDF Snapshot from the Intuit Developer web page as of 5/19/2021
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